Policies
All statements are sent to clients via email on the first of each month. Hosting and domain packages are offered as quarterly payments due the first of each quarter (January 1st, April 1st, July 1st, and October 1st) or annually. Annual payments of hosting packages have a discount built into the package price.
Any account not paid in full within 30 days will receive a $15 late fee and a $15 fee for every 30 days the account remains with a balance.
Hosting and Domain management fees that are more than 60 days past due will incur late charges and receive a reminder letter via mail requesting payment in full on account. Hosting fees that are 90 days past due will result in website being shut down. The site will be brought live again once the account is paid in full and a $75 reinstatement fee has been paid.
Consulting and Maintenance fees are billed monthly and are due upon receipt. Development fees require a 30% deposit upon acceptance of proposal, balance due at the time of project completion. Deposits are non-refundable. If desired, payment plans can be arranged but must be done so PRIOR to initiation of project.
When a quote or estimate for services is provided, every effort is made to achieve complete accuracy in the estimate, however actual prices may vary.